Jeanna is the Quality Improvement & Compliance Officer in the Office of Clinical Trial Activation (OCTA) at the University of California, San Francisco (UCSF). Alongside her colleagues, she helps to identify and investigate improvement areas related to clinical trial activation processes for the institution. Jeanna serves as a research compliance subject matter expert. She has 13 years of clinical research administration experience, specifically targeted on training, applications of good clinical practice, federal regulations, operations data, and human research protections. Jeanna holds degrees in both Chemistry and Biology from the University of Missouri, Kansas City. She is CHRC and CCRP certified.