Kim Kaplan is a senior product manager at ISACA and has been a key collaborator on the Case for Quality Voluntary Improvement Program (VIP) since the development of its pilot in 2017. She is a certified CMMI Associate and Appraisal Team Member for VIP, and now sits as a standing advisor on the VIP Governing Committee. Kaplan led ISACA’s 2022 launch of the VIP Portal, a new data management tool to help program stakeholders track individual continuous improvement journeys as well as identify broader industry trends and insights.